Grain

A bot joins the call

Grain records Zoom, Meet, Teams and Webex calls with a bot or captures computer audio without one, and turns them into transcripts and AI notes for sales and product teams.

Visit Grain Compare with anotherChecked 19 October 2026

How it listens: A bot joins the call; A bot joins the call, Records your computer's audio, Upload a file
Free plan: Unlimited minutes
Cheapest paid: $15/mo; Starter, per seat, billed yearly
Trains AI on your recordings: Says it doesn't train on them
Where it transcribes: In the cloud; Desktop Capture records locally, then transcription runs on cloud providers

Where it stands among 43

Each fact with every app's answer. Grain is outlined.

Trains AI on your recordings

Says it doesn't train on them

Only if you opt in 5

Yes, unless you opt out 3

Yes 2

Not stated 3

Notes from a call without a bot

Yes, no bot joins

A bot joins the call 7

Doesn't join live calls 4

Where it transcribes

In the cloud

On your device 3

On device or in the cloud 5

Free plan

Free plan or free with the device

Free plan or free with the device 31

No free plan 11

Not stated 1

Webex AI Assistant

Can skip keeping the audio

Yes

EU data storage

Not stated

HIPAA

Says it supports HIPAA

Plans and prices

In US dollars, per month, as listed by Grain. Prices exclude VAT and sales tax. Checked 19 October 2026.

Swipe the table sideways for both billing terms.

Grain plans and prices
Plan	Made for	Billed yearly	Billed monthly	Minutes
FreeNo uploads, trackers, CRM integrations or API	Anyone	$0	$0	UnlimitedNo limit on the number of meetings; personal-email accounts can record 20 meetings with the bot
StarterAPI access; viewer seats are free	One personPer seat	$15/mo	$19/mo	UnlimitedUnlimited recording; 10 uploads a month, 2 hours each
BusinessAI coaching, trackers, CRM and dialer integrations	TeamsPer seat	$29/mo	$39/mo	Unlimited
EnterpriseSSO; HIPAA BAA	CompaniesPer seat	Custom quote	Custom quote	Not statedNot stated

How others are told

What the other people in the meeting see or hear, as Grain describes it.

The bot shows in the call

The bot is a named participant; a recording disclaimer modal is shown, or the host gets a permission request; Desktop Capture has no in-meeting notice

All the facts

How it listens

Ways it captures: A bot joins the call, Records your computer's audio, Upload a file Bot capture; bot-free Desktop Capture of computer audio; file upload and Zoom Cloud import on paid seats; Aircall call import
No bot in your calls: Yes Bot capture; bot-free Desktop Capture of computer audio; file upload and Zoom Cloud import on paid seats; Aircall call import
How others are told: The bot shows in the call The bot is a named participant; a recording disclaimer modal is shown, or the host gets a permission request; Desktop Capture has no in-meeting notice
Labels who said what: YesYes Voice signatures recognise speakers across meetings, including local captures
Languages: 130+ Home page claims over 130; Bot Capture help says 100+; Desktop Capture transcribes 6 languages live, others after the meeting
Mixed-language meetings: Not statedNot stated Not stated

What happens to your recordings

Trains AI on your recordings: Says it doesn't train on them Grain's claim on its own blog: 'Grain does not use your meeting data to train AI models'. Its privacy policy, terms, security page and trust centre don't address training
Where it transcribes: In the cloud Desktop Capture records locally, then transcription runs on cloud providers
Can skip keeping the audio: YesYes Desktop Capture saves no media file, only transcript and notes
How long it's kept: Kept until deleted; admins can set auto-deletion; deleted meetings can be restored for 30 days
EU data storage: Not statedNot stated Hosted on AWS in the USA; no EU option stated
SOC 2: YesYes SOC 2 Type II
HIPAA: YesYes BAA on Enterprise plans

What it costs

Free plan: Unlimited minutes No uploads, trackers, CRM integrations or API
Cheapest paid plan: $15/month per seat, billed yearly
Pay per minute (AI): Not offered No pay-per-use price; uploads need a paid seat
Human transcription: Not stated No human transcription mentioned
One-time price: None No one-time licence listed
Device price: No device
Free trial: 14 days, no card Business features; sign up with a business-domain email
Refund window: 30 days Pricing FAQ offers a 30-day money-back guarantee; the terms say no refunds when you cancel before the term ends

Where it works

Zoom: YesYes
Google Meet: YesYes
Microsoft Teams: YesYes
Webex: YesYes
In-person meetings: YesYes Desktop Capture works for in-person conversations
Phone calls: YesYes Imports Aircall phone calls
Apps: Web, Windows, Mac

What you get out

Transcript exports: DOCX, PDF, SRT, VTT
Subtitles (SRT): YesYes
Audio download: NoNo Recordings download as MP4 video only
Integrations: Slack, HubSpot, Salesforce, Aircall, Zapier, Zoom, API, MCP Salesforce on Business and up; Notion and Google Drive through Zapier

Who makes it

Company: Not stated Legal entity not stated on the cited pages
Owned by: Not stated Not stated
Based in: Not stated Not stated; hosting is in AWS in the USA
Founded: Not stated Not stated

Others that listen the same way

A bot joins the call: 12 more apps in the field.

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