Circleback

Records on your computer

Circleback AI, Inc. records online meetings with a bot or with its bot-free desktop app for macOS and Windows, records in person on phones, and transcribes imported files.

Visit Circleback Compare with anotherChecked 19 October 2026

How it listens: Records on your computer; A bot joins the call, Records your computer's audio, Upload a file
Free plan: Unlimited minutes
Cheapest paid: $15/mo; Pro, per seat, billed yearly
Trains AI on your recordings: Says it doesn't train on them
Where it transcribes: In the cloud; The desktop app captures audio locally; processing and hosting are in the US

Where it stands among 43

Each fact with every app's answer. Circleback is outlined.

Trains AI on your recordings

Says it doesn't train on them

Only if you opt in 5

Yes, unless you opt out 3

Yes 2

Not stated 3

Notes from a call without a bot

Yes, no bot joins

A bot joins the call 7

Doesn't join live calls 4

Where it transcribes

In the cloud

On your device 3

On device or in the cloud 5

Free plan

Free plan or free with the device

Free plan or free with the device 31

No free plan 11

Not stated 1

Webex AI Assistant

Can skip keeping the audio

Yes

EU data storage

Not offered

HIPAA

Says it supports HIPAA

Plans and prices

In US dollars, per month, as listed by Circleback. Prices exclude VAT and sales tax. Checked 19 October 2026.

Swipe the table sideways for both billing terms.

Circleback plans and prices
Plan	Made for	Billed yearly	Billed monthly	Minutes
FreeUnlimited meetings with 30-day history, limited automations, 2 teams	Anyone	$0	$0	UnlimitedUnlimited meetings; no minute cap stated
ProUnlimited history, 1 year of recording storage, all integrations	One personPer seat	$15/mo	$18/mo	Not statedNo minute cap stated
BusinessAdmin roles, custom retention, 2 years of recording storage	TeamsPer seat	$25/mo	$29/mo	Not statedNo minute cap stated
EnterpriseSSO and SCIM, HIPAA BAA, unlimited recording storage; self-serve	CompaniesPer seat	$35/moVolume discounts apply automatically	Not offeredAnnual billing only	Not statedNo minute cap stated

How others are told

What the other people in the meeting see or hear, as Circleback describes it.

The bot shows in the call
Automatic chat message

The bot's name is customisable and it posts a chat message that can't be turned off; no notice stated for bot-free desktop recording

All the facts

How it listens

Ways it captures: A bot joins the call, Records your computer's audio, Upload a file Bot for Zoom, Meet, Teams and Webex, or the desktop app without a bot; phone and Apple Watch apps record in person; audio and video files can be imported
No bot in your calls: Yes Bot for Zoom, Meet, Teams and Webex, or the desktop app without a bot; phone and Apple Watch apps record in person; audio and video files can be imported
How others are told: The bot shows in the call, Automatic chat message The bot's name is customisable and it posts a chat message that can't be turned off; no notice stated for bot-free desktop recording
Labels who said what: YesYes Speaker-labelled transcripts; renamed participants' voices are saved and recognised in later meetings
Languages: 100+ Over 100 languages
Mixed-language meetings: NoNo The help centre says it detects the main language and transcribes the whole meeting in it

What happens to your recordings

Trains AI on your recordings: Says it doesn't train on them The maker says it does not use customer data to train models
Where it transcribes: In the cloud The desktop app captures audio locally; processing and hosting are in the US
Can skip keeping the audio: YesYes Saving audio and video can be turned off; notes and transcripts are still made
How long it's kept: Free 30 days; Pro 1 year and Business 2 years of recordings; Enterprise unlimited; admins can set retention Deleted meetings stay in Recently deleted for 30 days unless removed at once
EU data storage: NoNo The privacy policy and DPA say data is hosted and processed in the US; no EU option stated
SOC 2: YesYes SOC 2 Type II
HIPAA: YesYes Enterprise, with a self-serve BAA

What it costs

Free plan: Unlimited minutes Unlimited meetings with 30-day history, limited automations, 2 teams
Cheapest paid plan: $15/month per seat, billed yearly
Pay per minute (AI): Not offered Imports are included in plans; no per-minute price
Human transcription: Not offered No human transcription
One-time price: None No one-time licence listed; the terms call it a subscription-based product
Device price: No device Software only
Free trial: Not stated Any plan can be tried free at signup; length not stated
Refund window: None The terms say fees are non-refundable, except a pro-rata refund if Circleback breaches the agreement

Where it works

Zoom: YesYes
Google Meet: YesYes
Microsoft Teams: YesYes
Webex: YesYes
In-person meetings: YesYes Phone and Apple Watch apps
Phone calls: NoNo The mobile app doesn't record phone calls; an existing call recording can be imported
Apps: Web, Windows, Mac, iPhone, Android

What you get out

Transcript exports: Audio
Subtitles (SRT): Not statedNot stated Not stated
Audio download: YesYes Video or audio file download
Integrations: Notion, Slack, Salesforce, HubSpot, Attio, Zoho CRM, Linear, monday.com, Asana, Zapier, Make, Webhooks, API, MCP

Who makes it

Company: Circleback AI, Inc.
Owned by: Not stated Not stated
Based in: Not stated Headquarters not stated; the service is hosted in the US
Founded: Not stated Not stated

Where we recommend it

Best free AI note taker

Unlimited meetings, with a bot or bot-free from the desktop app, and 30 days of history. It says it doesn't train on customer data.

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