
Zoom AI Companion
Zoom's AI assistant, included with paid Zoom Workplace plans, writes meeting summaries and transcripts inside Zoom meetings, and its My Notes feature also takes notes in Teams, Google Meet and in-person conversations.
- How it listens
- Built into your meeting app
- Built into the meeting app, A bot joins the call, Records your computer's audio
- Free plan
- Free plan, with limits
- Cheapest paid
- $8.33/mo
- My Notes (standalone), per seat, billed yearly
- Trains AI on your recordings
- Says it doesn't train on them
- Where it transcribes
- In the cloud
- Data goes to Zoom-hosted and third-party models
Where it stands among 43
Each fact with every app's answer. Zoom AI Companion is outlined.
Trains AI on your recordings
Says it doesn't train on them
Says it doesn't train on them 30
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Only if you opt in 5
Not stated 3
Notes from a call without a bot
Yes, no bot joins
Yes, no bot joins 32
A bot joins the call 7
Doesn't join live calls 4
Where it transcribes
In the cloud
On your device 3
On device or in the cloud 5
In the cloud 35
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Free plan
Free plan or free with the device
Free plan or free with the device 31
No free plan 11
Not stated 1
Can skip keeping the audio
Yes
Yes 24
Keeps the audio 2
EU data storage
Offered
Offered 19
Not offered 3
Not applicable 5
HIPAA
Says it supports HIPAA
Says it supports HIPAA 25
No 2
Plans and prices
In US dollars, per month, as listed by Zoom AI Companion. Prices exclude VAT and sales tax. Checked 19 October 2026.
Swipe the table sideways for both billing terms.
| Plan | Made for | Billed yearly | Billed monthly | Minutes |
|---|---|---|---|---|
| FreeBasic: meeting summaries and in-meeting questions for 3 hosted meetings a month; limited My Notes | Anyone | $0 | $0 | Not statedCounted in meetings, not minutes: meeting summaries for 3 hosted meetings per month on Basic |
| My Notes (standalone)My Notes features added to Workplace Basic | One personPer seat | $8.33/mo'Starting at $8.33/user/month' billed annually | Not statedA monthly billing option is offered; its price isn't in the excerpts | Unlimited'Unlimited AI note taking' and summaries for all hosted Zoom meetings |
| Workplace ProAI Companion and My Notes included | One personPer seat | $14.16/mo1–9 users; AI Companion included at no extra cost | $16.99/moThe Pro page says $16.99 billed monthly; the run answer said $15.99 | UnlimitedMeeting summaries for all hosted meetings; meetings up to 30 hours |
| Workplace BusinessAdds SSO and storage location controls | CompaniesPer seat | $18.33/mo | $21.99/mo | UnlimitedMeeting summaries for all hosted meetings |
| Workplace EnterprisePrice on request | CompaniesPer seat | Custom quoteContact sales | Custom quoteContact sales | UnlimitedMeeting summaries for all hosted meetings |
How others are told
What the other people in the meeting see or hear, as Zoom AI Companion describes it.
- On-screen notice
- The bot shows in the call
- Automatic chat message
In Zoom, participants get an in-product notice and the AI icon changes colour; in Meet/Teams, the bot tile is branded and a chat message is posted 3 minutes in
All the facts
How it listens
- Ways it captures
- Built into the meeting app, A bot joins the call, Records your computer's audio Built into Zoom meetings; Zoom AI can join Google Meet or Teams as a participant; My Notes takes notes in third-party meetings 'no bots required'; a separate Voice Recorder captures in-person audio
- No bot in your calls
- Yes Built into Zoom meetings; Zoom AI can join Google Meet or Teams as a participant; My Notes takes notes in third-party meetings 'no bots required'; a separate Voice Recorder captures in-person audio
- How others are told
- On-screen notice, The bot shows in the call, Automatic chat message In Zoom, participants get an in-product notice and the AI icon changes colour; in Meet/Teams, the bot tile is branded and a chat message is posted 3 minutes in
- Labels who said what
- YesYes Speaker identification in Zoom meetings; names can be edited by hand, no name learning stated
- Languages
- 33+ Languages listed for Meeting Summary; My Notes supports 9
- Mixed-language meetings
- NoNo With several languages, the summary is written in the majority's language; mixed-language transcription isn't described
What happens to your recordings
- Trains AI on your recordings
- Says it doesn't train on them Zoom's claim: it doesn't use customer audio, video, chat or other communications content to train Zoom's or third-party models
- Where it transcribes
- In the cloud Data goes to Zoom-hosted and third-party models
- Can skip keeping the audio
- YesYes Meeting Summary uses the transcript; recording is a separate feature, and hosts choose whether to keep the transcript
- How long it's kept
- Set by the account: summaries follow retention settings, with optional auto-delete after a chosen number of days
- EU data storage
- YesYes Paid accounts (including Pro) can choose Germany or Switzerland among storage regions, enabled through Zoom Support
- SOC 2
- YesYes AI Companion is in scope of Zoom's SOC 2 Type 2 report
- HIPAA
- YesYes Meeting Summary is available to customers with an active BAA; some AI features may not be available under a BAA
What it costs
- Free plan
- Free plan, with limits Basic: meeting summaries and in-meeting questions for 3 hosted meetings a month; limited My Notes
- Cheapest paid plan
- $8.33/month per seat, billed yearly
- Pay per minute (AI)
- Not offered No file upload transcription
- Human transcription
- Not offered No human transcription
- One-time price
- None Sold as a subscription only
- Device price
- No device Software; no device
- Free trial
- Not stated A free trial of My Notes is offered; its length isn't stated
- Refund window
- None Payments are 'final and non-refundable' unless Zoom agrees, the law requires it or an order form says so
Where it works
- Zoom
- YesYes Meeting Summary runs in Zoom Meetings and Zoom Rooms
- Google Meet
- YesYes Zoom AI can join Google Meet; My Notes also works there
- Microsoft Teams
- YesYes Zoom AI can join Microsoft Teams; My Notes also works there
- Webex
- Not statedNot stated Not named; My Notes mentions 'other third-party meeting platforms'
- In-person meetings
- YesYes My Notes and Voice Recorder with AI capture in-person conversations
- Phone calls
- Not statedNot stated Zoom Phone has a separate call-summary feature; Meeting Summary itself doesn't cover phone calls
- Apps
- Web, Windows, Mac, iPhone, Android
What you get out
- Transcript exports
- TXT, VTT, Audio
- Subtitles (SRT)
- Not statedNot stated Not stated
- Audio download
- YesYes Separate cloud recording saves M4A audio on paid plans
- Integrations
- Email, Zoom Team Chat, Slack Summaries go by email and Zoom Chat; Slack sharing via the Zoom app for Slack
Who makes it
- Company
- Zoom Communications, Inc.
- Owned by
- Independent Listed on NASDAQ (ZM); no parent named
- Based in
- United States Headquartered in San Jose, CA
- Founded
- 2011
Where we recommend it
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