Otter

A bot joins the callUnited States

Otter.ai, Inc. of Mountain View, California, makes a meeting note taker whose Notetaker joins Zoom, Meet and Teams calls, with a desktop app that records without a bot and mobile apps for in-person talks.

Visit Otter Compare with anotherChecked 19 October 2026

How it listens: A bot joins the call; A bot joins the call, Records your computer's audio, Browser extension, Upload a file
Free plan: 300 minutes a month
Cheapest paid: $8.33/mo; Pro, per seat, billed yearly
Trains AI on your recordings: Yes
Where it transcribes: In the cloud; Processed on Otter's servers; stored on AWS in the US

Where it stands among 43

Each fact with every app's answer. Otter is outlined.

Trains AI on your recordings

Yes

Only if you opt in 5

Yes, unless you opt out 3

Yes 2

Not stated 3

Notes from a call without a bot

Yes, no bot joins

A bot joins the call 7

Doesn't join live calls 4

Where it transcribes

In the cloud

On your device 3

On device or in the cloud 5

Free plan

Free plan or free with the device

Free plan or free with the device 31

No free plan 11

Not stated 1

Webex AI Assistant

Can skip keeping the audio

Yes

EU data storage

Not stated

HIPAA

Says it supports HIPAA

Plans and prices

In US dollars, per month, as listed by Otter. Prices exclude VAT and sales tax. Checked 19 October 2026.

Swipe the table sideways for both billing terms.

Otter plans and prices
Plan	Made for	Billed yearly	Billed monthly	Minutes
Free3 lifetime file imports; 20 AI Chat queries a month	Anyone	$0	$0	300 min a month
ProFor individuals and small teams	One personPer seat	$8.33/moLive pricing page, Annual tab, 2026-10-19 ('save 51%')	$16.99/mo	1,200 min a monthUp to 90 minutes per meeting; 10 file imports a month
BusinessFor medium-sized teams	TeamsPer seat	$19.99/moLive pricing page, Annual tab, 2026-10-19 ('save 33%')	$30/moShown at $24 for the first 3 months (20% off, first-time subscribers only), then $30	UnlimitedUnlimited meetings and in-app recordings; 6,000 imported-file minutes per user; up to 4 hours per meeting
EnterpriseSSO, SCIM, HIPAA add-on, API	CompaniesPer seat	Custom quoteSchedule a demo	Custom quoteSchedule a demo	UnlimitedSame limits as Business

How others are told

What the other people in the meeting see or hear, as Otter describes it.

The bot shows in the call
Automatic chat message
Email to attendees

Notetaker shows as a named participant and posts a chat message; optional pre-recording email to guests. Desktop recording sends no notice

All the facts

How it listens

Ways it captures: A bot joins the call, Records your computer's audio, Browser extension, Upload a file Notetaker joins as a participant; the desktop app records without a bot; Chrome extension; file import. Mobile and computer microphone recording too
No bot in your calls: Yes Notetaker joins as a participant; the desktop app records without a bot; Chrome extension; file import. Mobile and computer microphone recording too
How others are told: The bot shows in the call, Automatic chat message, Email to attendees Notetaker shows as a named participant and posts a chat message; optional pre-recording email to guests. Desktop recording sends no notice
Labels who said what: YesYes Learns a speaker once tagged; live names from Zoom participants
Languages: 6 English, Spanish, French, German, Japanese, Chinese (Mandarin)
Mixed-language meetings: YesYes French and English together only; no other mix

What happens to your recordings

Trains AI on your recordings: Yes Otter says it trains its own models on de-identified recordings and transcripts; Enterprise workspaces are opted out by default. No opt-out stated for other plans
Where it transcribes: In the cloud Processed on Otter's servers; stored on AWS in the US
Can skip keeping the audio: YesYes Enterprise admins can remove audio and keep only transcripts
How long it's kept: Kept until deleted; deleted conversations are purged after 30 days in Trash. Custom retention on request for workspaces
EU data storage: Not statedNot stated Data stored on AWS in US West; no EU option stated
SOC 2: YesYes SOC 2 Type 2 report
HIPAA: YesYes Enterprise plan only, with a BAA

What it costs

Free plan: 300 minutes a month 3 lifetime file imports; 20 AI Chat queries a month
Cheapest paid plan: $8.33/month per seat, billed yearly
Pay per minute (AI): Not stated No per-minute price listed; subscription plans only
Human transcription: Not stated No human transcription listed
One-time price: None No one-time licence listed
Device price: No device Software only; no device sold
Free trial: 7 days, card needed Business plan trial
Refund window: None Otter says subscriptions are non-refundable

Where it works

Zoom: YesYes
Google Meet: YesYes
Microsoft Teams: YesYes
Webex: Not statedNot stated Webex isn't named on Otter's pages
In-person meetings: YesYes Mobile apps and the desktop app record in-person conversations
Phone calls: YesYes Through the RingCentral and Zoom Phone integrations
Apps: Web, Windows, Mac, iPhone, Android, Chrome

What you get out

Transcript exports: TXT, DOCX, PDF, SRT, Audio
Subtitles (SRT): YesYes Paid plans
Audio download: YesYes MP3, on every plan
Integrations: Slack, Notion, Salesforce, HubSpot, Google Docs, Zapier, Jira, Asana, Dropbox, API (Enterprise)

Who makes it

Company: Otter.ai, Inc. Registered in Delaware, address in Mountain View, CA
Owned by: Not stated No parent company named
Based in: United States
Founded: Not stated Founding year not stated on Otter's pages

Where we recommend it

Best free AI note taker

300 minutes a month, 30 minutes per conversation, with TXT transcripts and MP3 audio downloads. Otter trains on de-identified recordings, with no opt-out stated outside Enterprise.

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