Webex AI Assistant

Built into your meeting appComes with the meeting appUnited States

Cisco's AI Assistant, included with paid Webex Meetings plans, writes summaries, action items and transcripts of Webex meetings, with or without recording them.

Visit Webex AI Assistant Compare with anotherChecked 19 October 2026

How it listens: Built into your meeting app; Built into the meeting app
Free plan: Not stated
Cheapest paid: $12/mo; Webex Meet, per seat, billed yearly
Trains AI on your recordings: Says it doesn't train on them
Where it transcribes: In the cloud; Webex Cloud; Private Webex Meetings can process summaries on-premises

Where it stands among 43

Each fact with every app's answer. Webex AI Assistant is outlined.

Trains AI on your recordings

Says it doesn't train on them

Only if you opt in 5

Yes, unless you opt out 3

Yes 2

Not stated 3

Notes from a call without a bot

Doesn't join live calls

A bot joins the call 7

Doesn't join live calls 4

Where it transcribes

In the cloud

On your device 3

On device or in the cloud 5

Free plan

Not stated

Free plan or free with the device 31

No free plan 11

Not stated 1

Webex AI Assistant

Can skip keeping the audio

Yes

EU data storage

Offered

HIPAA

Says it supports HIPAA

Plans and prices

In US dollars, per month, as listed by Webex AI Assistant. Checked 19 October 2026.

Swipe the table sideways for both billing terms.

Webex AI Assistant plans and prices
Plan	Made for	Billed yearly	Billed monthly	Minutes
Webex MeetUp to 200 attendees, 10 GB cloud recording	CompaniesPer seat	$12/mo$144 per licence per year; AI Assistant included	$14.50/mo	Not statedNo allowance stated; meetings up to 24 hours
Webex Suite Meet + CallMeetings plus calling	CompaniesPer seat	$22.50/mo$270 per licence per year	$25/mo	Not statedNo allowance stated
Webex EnterpriseAI Assistant included; price on request	CompaniesPer seat	Custom quote'Let's talk'	Custom quote'Let's talk'	Not statedNo allowance stated

How others are told

What the other people in the meeting see or hear, as Webex AI Assistant describes it.

Spoken announcement
On-screen notice

Audio and visual notification when AI Assistant starts; Webex says everyone must consent before a meeting is recorded, summarized or transcribed

All the facts

How it listens

Ways it captures: Built into the meeting app Started inside a Webex meeting; works with or without cloud recording
No bot in your calls: No Started inside a Webex meeting; works with or without cloud recording
How others are told: Spoken announcement, On-screen notice Audio and visual notification when AI Assistant starts; Webex says everyone must consent before a meeting is recorded, summarized or transcribed
Labels who said what: YesYes Labelled speakers in transcripts; speakers can be tagged by hand, no name learning stated
Languages: 16 16 spoken languages on paid plans per the language matrix (the AI Assistant guide says 15); 5 on free accounts
Mixed-language meetings: YesYes Auto-detection follows speakers switching languages; the summary uses the language spoken longest

What happens to your recordings

Trains AI on your recordings: Says it doesn't train on them Cisco's claim: 'Webex Assistant doesn't retain customer data for machine learning training'
Where it transcribes: In the cloud Webex Cloud; Private Webex Meetings can process summaries on-premises
Can skip keeping the audio: YesYes Summary and transcript without recording the meeting
How long it's kept: Set by the organization: 7 to 360 days (up to 3,600 with Pro Pack); hosts can save summary and transcript, summary only, or neither
EU data storage: YesYes Meetings data for EU customers is stored in EU data centres
SOC 2: Not statedNot stated SOC 2 isn't in the cited excerpts (a SOC 3 report is published)
HIPAA: YesYes Webex Suite including Meetings is in HIPAA scope; customers can initiate a BAA; plan not stated

What it costs

Free plan: Not stated Webex Free: unlimited meetings up to 40 minutes, local recording
Cheapest paid plan: $12/month per seat, billed yearly
Pay per minute (AI): Not offered No file upload pricing
Human transcription: Not offered No human transcription
One-time price: None Plans are priced per licence per year or month
Device price: No device Software; no device
Free trial: 15 days 15-day Webex Assistant trial for new customers who buy a plan; a full-feature business trial is offered by request, length not in the excerpt
Refund window: Not stated The Webex Direct EULA allows a refund request for software within 30 days of first purchase; not stated as a subscription money-back window

Where it works

Zoom: NoNo AI Assistant is 'only available on the Webex Suite meeting platform'
Google Meet: NoNo AI Assistant is 'only available on the Webex Suite meeting platform'
Microsoft Teams: NoNo AI Assistant is 'only available on the Webex Suite meeting platform'
Webex: YesYes
In-person meetings: Not statedNot stated Not stated; Cisco notes summaries may not separate several speakers in one room
Phone calls: Not statedNot stated Not stated for meeting summaries; Webex Calling AI is a separate feature
Apps: Web, Windows, Mac, iPhone, Android

What you get out

Transcript exports: TXT, VTT, Audio
Subtitles (SRT): Not statedNot stated Not stated
Audio download: YesYes Audio, video and transcripts download after a recorded meeting; recordings are MP4
Integrations: Webex API, Email, Webex spaces Meeting summaries and transcripts APIs; recaps shared by email or in Webex spaces

Who makes it

Company: Cisco Systems, Inc. Webex is run by Cisco WebEx LLC, part of Cisco
Owned by: Independent Listed on NASDAQ (CSCO)
Based in: United States San Jose, California
Founded: 1984 Incorporated in California in December 1984

Where we recommend it

If you already pay for Zoom, Teams or Google Workspace

Included in Webex Meet at $12 a licence a month billed yearly. Hosts can save the summary and transcript, the summary only, or neither, and EU customers' meeting data is stored in the EU.

Others that listen the same way

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