Supernormal

Records on your computer

Supernormal takes meeting notes from a Mac or Windows desktop app without a bot in the call and sells shared monthly credits rather than seats.

Visit Supernormal Compare with anotherChecked 19 October 2026

How it listens: Records on your computer; Records your computer's audio, Upload a file
Free plan: Free plan, with limits
Cheapest paid: €20/mo; Team, billed yearly
Trains AI on your recordings: Not stated
Where it transcribes: In the cloud; Audio leaves the device encrypted and is transcribed on Supernormal's servers

Where it stands among 43

Each fact with every app's answer. Supernormal is outlined.

Trains AI on your recordings

Not stated

Only if you opt in 5

Yes, unless you opt out 3

Yes 2

Not stated 3

Notes from a call without a bot

Yes, no bot joins

A bot joins the call 7

Doesn't join live calls 4

Where it transcribes

In the cloud

On your device 3

On device or in the cloud 5

Free plan

Free plan or free with the device

Free plan or free with the device 31

No free plan 11

Not stated 1

Webex AI Assistant

Can skip keeping the audio

Yes

EU data storage

Not stated

HIPAA

Says it supports HIPAA

Plans and prices

In euros, per month, as listed by Supernormal. Prices exclude VAT and sales tax. Checked 19 October 2026.

Swipe the table sideways for both billing terms.

Supernormal plans and prices
Plan	Made for	Billed yearly	Billed monthly	Minutes
Free15 credits a month; credit cost per task varies	Anyone	€0	€0	Not statedCounted in credits: 15 a month, at most 5 a day; credits per meeting not stated
TeamUnlimited seats share the credits; credits roll over	TeamsPer account	€20/moLive pricing page in EUR, billed annually ('Save €24'), 2026-10-19; for 50 credits a month, unlimited seats. The help centre gave $18 a month ($216 a year)	€22/moLive pricing page in EUR; per 50 credits a month, shared by unlimited seats. The help centre gave $20	Not stated50 shared credits a month; minutes per credit not stated
BusinessSSO, audit logs, data retention controls	CompaniesPer account	€40/moLive pricing page in EUR, billed annually ('Save €48'), 2026-10-19	€44/moLive pricing page in EUR; per 50 credits a month. The help centre gave $40	Not stated50 shared credits a month; minutes per credit not stated
EnterpriseThrough sales	CompaniesPer account	Custom quoteContact sales	Custom quoteContact sales	Not statedNot stated

How others are told

Supernormal doesn't tell the other people by default, so it's up to you to let them know.

Nothing by default

No bot and no automatic notice; the maker says notifying participants is the user's job

All the facts

How it listens

Ways it captures: Records your computer's audio, Upload a file Desktop app captures microphone and system audio; the bot and Chrome extension were retired; Team plans can import WebM or MP4 files up to 100 MB; phone browsers record in person
No bot in your calls: Yes Desktop app captures microphone and system audio; the bot and Chrome extension were retired; Team plans can import WebM or MP4 files up to 100 MB; phone browsers record in person
How others are told: Nothing by default No bot and no automatic notice; the maker says notifying participants is the user's job
Labels who said what: YesYes Mac shows You, Speaker 1, Speaker 2; Windows shows You and Others; phone capture is one speaker. Learning names not stated
Languages: 7 English, Spanish, Italian, German, French, Swedish and Portuguese
Mixed-language meetings: Not statedNot stated Not stated

What happens to your recordings

Trains AI on your recordings: Not stated Paid plans: excluded from AI training (security page). Free tier: the terms allow training on de-identified data for the platform excluding the desktop app; the app's own clause isn't in the excerpt
Where it transcribes: In the cloud Audio leaves the device encrypted and is transcribed on Supernormal's servers
Can skip keeping the audio: YesYes The desktop app doesn't keep audio or video recordings
How long it's kept: You choose how long notes are kept; closing the account deletes recordings and notes
EU data storage: Not statedNot stated The privacy policy says data may be stored anywhere, including the US; no EU option stated
SOC 2: YesYes Audited annually; Type not stated
HIPAA: YesYes Will sign a BAA; plan not stated

What it costs

Free plan: Free plan, with limits 15 credits a month; credit cost per task varies
Cheapest paid plan: €20/month, billed yearly
Pay per minute (AI): Not stated Credit top-ups exist; no per-minute price stated
Human transcription: Not offered No human transcription
One-time price: None No one-time licence listed; the terms describe a subscription service
Device price: No device Software only
Free trial: Not stated No paid-plan trial stated; the free plan needs no card
Refund window: None The terms say payments are non-refundable

Where it works

Zoom: YesYes
Google Meet: YesYes
Microsoft Teams: YesYes
Webex: Not statedNot stated Not named; the maker says it works across most platforms
In-person meetings: YesYes Desktop microphone, or the web app in a phone browser
Phone calls: YesYes Phone calls through the computer's audio; not from a phone
Apps: Web, Windows, Mac

What you get out

Transcript exports: Not stated
Subtitles (SRT): Not statedNot stated Not stated
Audio download: NoNo The desktop app doesn't record audio or video
Integrations: Slack, Gmail, Google Calendar, Outlook Calendar, Google Drive, Linear, API, MCP No Notion, Salesforce, HubSpot or Zapier destination listed

Who makes it

Company: Not stated Legal entity not in the cited excerpts
Owned by: Not stated Not stated
Based in: Not stated Headquarters not in the cited excerpts
Founded: 2020 Founded by Colin Treseler and Fabian Perez

Others that listen the same way

Records on your computer: 7 more apps in the field.

See all 43 note takers